Privacy

Last updated 26 September 2026

Location sharing

wherio helps people find each other in a temporary session. No wherio account is required. After approval, location fixes, chat and meeting points are encrypted between members' phones. The relay forwards encrypted messages and does not hold the keys needed to read them.

Session members can see information you share with them and could save it outside the app. Choose whom you approve carefully. Location sharing can continue while your screen is locked during an active session. Leaving or ending the session stops sharing from your phone.

Information visible to the relay

The relay temporarily holds session codes, authentication tokens, member identifiers, your chosen join-request name, membership decisions and connection timing in memory. The name in a join request is not end-to-end encrypted: approved members need it to decide whether to admit you. The service also receives the network information needed to connect, including IP addresses.

The relay does not keep a location database. Sessions expire when idle or are removed when ended. Service infrastructure may process operational connection information; we do not use it for advertising.

On your device

Locations, trails, messages and encryption keys live in memory during a session and are cleared when you leave or the session ends. A short-lived recovery record can keep the session code, token, member identity, chosen name and approval state on your device so an interrupted session can reconnect. It contains no location or chat history, expires after the recovery window, and is cleared on explicit exit. The iOS recovery file is protected and excluded from device backups.

Maps and meeting points

Map providers receive requests for the map areas you view. iOS uses Apple Maps; Android uses its configured map-tile service. A request for a walkable meeting-point suggestion sends a derived midpoint to the configured Valhalla routing service. It does not send chat or a session token. You can choose a meeting point directly instead.

Purchases

wherio Plus is processed by Apple's App Store or Google Play. RevenueCat receives a generated app-user identifier, store receipts or purchase tokens, transaction history and technical app/device information to check and restore access and provide purchase reporting to the developer. This can happen when the purchase service starts or refreshes as well as during purchase and restore. The identifier does not require your name or email, but associates purchase records with the same app user. Location fixes and chat are not sent to RevenueCat. We do not receive your card or bank details.

See Apple's privacy policy, Google's privacy policy and RevenueCat's privacy policy. Contact support if you need help identifying or deleting a RevenueCat purchase record. Store transaction records are managed by the store.

Other information

wherio does not request your contacts or phone number and includes no advertising or behavioural analytics SDK. Information you choose to send in a support email is used to respond to your request.

Contact

Questions? support@parktechsystems.com